What surprised you about the Lab?
Sanders: After my internship, I was an embedded engineer in the Biosciences Area, which made me familiar with biosciences. I was surprised at the breadth of research being done at the Lab and happy to support the scientists with our IT technology and our knowledge.
Souza: It may seem like a small thing, but the diversity of the Lab has always been a pleasant surprise. I can tell the diversity is increasing because there are people at the Lab with names I had never heard growing up in the 1970s in the Bay Area. There seemed to always be a diverse group of employees in the science areas, but I’m noticing it more in the support services as well.
Why is it important to download CrowdStrike and keep computers up to date?
Souza: We work in Endpoint Management which is part of cybersecurity, and we check the patch levels of your operating system and applications to make sure the software is up to date and fix problems when they aren’t.
Sanders: It’s important that users take responsibility to do the same on their personal computers by installing CrowdStrike. It is the next-generation antivirus software that is noninvasive and runs in the background. If it finds something that is potentially dangerous, it will notify us and we can fix it in the background or work with you to fix it.
Keep the software patches on your computer updated by rebooting your computer every couple of days. Use backup software like Druva to protect your data in the cloud. Even if your computer is lost, Druva will still have your data.
Souza: There is a saying when it comes to personal computers that there are two types of people: those who backup and those who have never lost all their data. Operating systems and applications can be restored, but the things you create will be lost without a backup.